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Transforming Field Communication with the Proof of Field Work App

Overview

Indigo partnered with us to overcome serious challenges in communication and task management between their field technicians and managers. The existing approach relied on scattered tools like email, phone calls, and WhatsApp, which often caused delays, confusion, and miscommunications. This lack of efficiency not only slowed down task completion but also impacted client satisfaction and Indigo’s reputation for timely service delivery.

To address these issues, we designed and launched the “Proof of Field Work” app, a mobile solution built to simplify task assignment, progress tracking, and real-time communication. The app enabled technicians to share updates quickly, upload GPS-tagged images, and document tasks without the hassle of juggling multiple channels. Managers, on the other hand, gained clear visibility into workflows, performance metrics, and task completion, making it easier to oversee operations and reduce misunderstandings.

Developed under a tight timeline and limited resources, the project involved extensive user research, wireframing, prototyping, and usability testing. By focusing on an intuitive interface and straightforward language, the app met the unique needs of both technicians and managers, resulting in a solution that was simple, effective, and scalable.

Review

“The Proof of Field Work app has transformed the way our teams work on-site. Within the first month of launch, we experienced a 30% reduction in task completion times and a 25% drop in miscommunications. The ability to upload GPS-tagged images and track tasks in real time has given us accountability we never had before. Danlogics impressed us with their speed, professionalism, and deep understanding of our challenges. This app has improved efficiency, increased transparency, and boosted client satisfaction significantly.” — Indigo Team